Aidium CRM - Navigation Errors Due to 3rd Party Outages – Incident details

All systems operational

Navigation Errors Due to 3rd Party Outages

Resolved
Operational
Started 3 months agoLasted about 6 hours

Affected

App

Operational from 6:00 PM to 11:30 PM

Updates
  • Resolved
    Resolved

    All Aidium services have returned to normal.

    At 12:30 PM CDT on October 8th, 2024, Aidium users experienced intermittent page navigation errors and email integration issues. These were due to widespread outages affecting third party services. Email integration services were fully recovered by 2:45 PM CDT, and page loading errors were resolved by 6:15 PM CDT.

  • Monitoring
    Monitoring

    Our third party provider reports that the issues appear to be resolved, and Aidium performance should return to normal. We'll continue to monitor for further issues or updates.

    Please reach out to support@thinkaidium.com if you have any questions.

  • Update
    Update

    Aidium is still up and running, but you may experience intermittent errors while navigating the system depending on your region. This is due to third party outages affecting a number of major websites and applications. These issues are still being investigated and monitored by our providers.

    Please reach out to support@thinkaidium.com if you have any questions.

  • Identified
    Identified

    Aidium is still up and running, but due to third party outages affecting a number of major websites and applications, you may experience errors while navigating the system.

    Please reach out to support@thinkaidium.com if you have any questions.